Publicity: Yes You Can!
BY Ned Steele
(adapted from Ned's April 2002 column in SmartPros)
Publicity is one of the most useful, cost-effective tools
to build a professional practice or a business. It doesn't matter
whether you are a solo practitioner, small firm, mid-sized, or giant.
Publicity just works.
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Not only does it work, but it isn't rocket science. I'm here
to tell you that even if you're too small, too hands-on, budget-crunched,
cynical - or whatever - to hire a high-powered PR firm, you
can still get the power of publicity working for you - to
build your business. With only modest (downright cheap, compared
to advertising) investment and resources on your part.
Because if you can do two things - two things I am positive
you can do - you can attract media attention like a magnet.
And you can use that publicity to:
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"if
you are good at providing service to your clients and
you have even a lick of ability to sign up a new client,
you have what it takes to attract publicity for your
business."
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- Reach more of your target market, in the media they read and
view
- Gain credibility and prestige
- Increase visibility
- Showcase your capabilities before prospects whom you'd never
even meet otherwise
The two things you need to do in order to succeed at the publicity
game are this: know how to service a client, and know how to get
a client. Because it turns out that the whole business of attracting
publicity, as intimidating or inaccessible as it may seem to the
uninitiated, involves exactly the same skills you use in business
every day:
- You have to know your stuff
- You have to be reasonably good at communicating some of what
you know to a lay audience - your clients.
- You - or someone in your organization -- have to be at least
minimally adept at marketing and selling.
How can I be so sure you can do these things? Simple. You - or
your firm - wouldn't be in business if you didn't do them on a regular
basis.
I'll repeat my message: if you are good - excellence is not necessary
- at providing service to your clients and you have even a lick
of ability to sign up a new client, you have what it takes to attract
publicity for your business.
When I speak to groups or work with clients, I like to take the
mystery out of the publicity game. I show professionals and businesses
how to get more media coverage, and use that publicity as
a tool to grow their practice. But first, let's review briefly why
publicity is a good idea.
Here's what happens now when one of your competitors is featured
or quoted in the local newspaper. Your neighbor thinks, "Wow,
that guy/gal must be good. They put him/her in the newspaper."
You think: "Why did they call her for? I know that
topic much better."
Truth is, nothing bestows credibility like media coverage. Think
about it - how often have you clipped something from the newspaper
or a trade magazine, or jotted down something you heard on a radio
or TV talk show? Perhaps you shared it with a colleague or family
member - or filed it away for future reference.
The point is, that bit of information made an impact on you. It
stuck with you, because you saw it in the paper. The writers
and editors of a publication you respect and trust - whether The
Wall Street Journal or your local community newspaper - evaluated
that information and its source, determined that it met their publishing
standards, and decided it was worthy to pass along to you, their
valued customer. When you see something in print, you give it more
credence - because a professional journalist has pre-screened it
for you. The information has credibility.
And that's just what prospects will do when they hear about you
in the media. Even better, they'll call you to learn more, or to
inquire about your services. Not everyone who sees your publicity.
Not even most of them. But enough to keep your phone ringing, and
your business growing, for as long as you keep playing the publicity
game.
Advertising is great - when you can afford it. Nothing builds visibility
and recognition faster. But publicity gives you credibility-
something that money literally cannot buy. Because publicity is
free. Unlike advertising, you don't pay a cent (unless you
encounter the occasional shady outlet) for visibility in the news
and information columns of newspapers, magazines, or TV.
You just have to be reasonably - not exceptionally - good at what
you do. You have to know your stuff, and you have to communicate
it effectively. If you're a natural salesperson who loves to pitch
to new prospects, so much the better - but this is by no means essential.
Working with audiences and one-on-one, I show you how you can tap
into the power of publicity. The operative words are "you
can."
I zero in on the real key to publicity success for professionals,
entrepreneurs, and non-profits: knowing just how to turn your professional
knowledge - all that you do on the job every day - into a tool that
will have reporters calling you with offers of free publicity.
I focus like a laser on what people like us - I call them knowledge
professionals-can do to become media magnets.
2004 Ned Steele Communications, Inc. All rights reserved. Ned Steele
is a former newspaper journalist and Public Relations executive who
speaks, writes and consults about using publicity to grow a professional
services practice. For permission to reprint this article, or to book
Ned for a speaking engagement, contact (212) 243-8383 or info@mediaimpact.biz. |